We’re here to help

Whether you’re using Traverse, OSAS 8, or Master, our goal is to get you back to doing your job.

Please note that all support requests and questions for OSAS solutions can be submitted in one of two ways:

  1. Via the Aptean Connect Portal
  2. Calling the respective product support phone number

To get started on Aptean Connect, please follow this link: Explore Aptean Connect. Once you're logged in, click on the Aptean Connect support link at the bottom of the screen. You can track the progress of your issue from the moment you submit it until it is resolved. Please click here to learn how to create a ticket.

Traverse Support
Phone: 800-320-3088


Traverse Global Service Logo

Global Service Support
Phone: 864-292-5980

OSAS 8 Support
Phone: 800-582-5000


Impress Support
Phone: 952-428-7629


ProcessPro Support
Phone: 800-457-3548


Not sure who to call?

We’ll help you get in touch with someone who can help

Call 800-328-2276