IT Services & Hardware

Open Systems provides more than just great software: our Technology Services Group experts provide a wide array of services to solve your infrastructure, hardware and technology challenges.

Cloud Hosting

Considering taking your business software to the cloud? We provide one-stop cloud hosting services optimized for TRAVERSE! Offering robust and secure Microsoft Cloud based hosting managed by our team of TRAVERSE certified system engineers.  Spend time serving your customers instead of maintaining your servers.  Open Systems cloud hosting options can significantly lower your IT costs.

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Managed IT Services

With Open Systems Managed IT Services, your busy employees have one point of contact for immediate help with technical issues. It doesn’t matter whether the issue is with TRAVERSE/OSAS, the network, your SQL Server, or elsewhere. One call or email activates the Open Systems support system, and your issue is routed to one of our highly-trained, courteous staff.   Scheduled server maintenance is also included for Microsoft updates and security patches, TRAVERSE/OSAS build update installation, and monitoring and management of your database backups

Turnkey TRAVERSE Servers

Our Turnkey servers we offer you the best value and convenience for your technology budget. Our server offerings are sized exactly to your business, and include drive redundancy to protect your mission critical TRAVERSE data. Our Server Engineers install Microsoft SQL Server and the TRAVERSE Server software, and configure everything to our optimized best practices for TRAVERSE. Our work doesn’t end with upfront configuration, we will assist you in connecting the server to your network and installing the TRAVERSE client on your PCs.  

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Integration Services

Our software integration experts have years of experience connecting our TRAVERSE and OSAS systems to other business systems, designed to your specific business needs. As the developer of the software, we have special insight into best practices that will bring the software integration into complete alignment with your other business-critical systems, saving you time, money, and headaches.

Infrastructure Planning/Consulting

If you’re in need of advice in choosing the appropriate hardware infrastructure for your business, Open Systems can help find what’s best for you. Great technical service starts before the equipment is even installed. We can provide a custom design ranging from a single SQL server, to a server farm with a SQL server cluster and load balancing Remote Desktop Servers.  Open Systems will also provide a standardized list of equipment, from tablets to PCs to printers, as a guide in your purchasing decisions. The chosen equipment will be fully compatible with TRAVERSE, and will allow for much more effective and streamlined support and troubleshooting.

Cloud Backup Solutions

Tired of rotating tapes or portable drives? Not confident if you can successfully restore your data in a crisis? Open Systems can provide, manage and monitor a cloud backup solution for your servers.  You'll enjoy peace of mind knowing that you have a TRAVERSE certified IT team securely managing and maintaining your backups.