Careers

Want to join a team of movers and shakers responsible for powering some of today's fastest growing companies with our software and consulting?

Only apply if you are ready to get your hands dirty with cutting-edge tools and technologies while working on innovative and challenging projects. Great benefits and a family-focused workplace are just icing on the cake.

If you think you are up to the challenge, find a position below where you feel you could help us and apply today!

Current openings

Open Systems, Inc. offers a full range of comprehensive benefits, including Medical/Dental/Life Insurance and 401(k). If you are interested in growing your skills in a team-oriented organization, we invite you to explore this excellent opportunity to become part of the Open Systems family.

Accounting Clerk - Shakopee, MN

Open Systems is seeking a Accounting Clerk to join our Accounting team in Shakopee, MN. As the Accounting Clerk, you will work closely with the Accounting team to ensure accurate execution of all job duties.

Responsibilities

Accounts Payable and Accounts Receivable:

  • Coding, entry and posting of invoices
  • Producing check payments
  • Accounts Receivable order entry
  • Account Receivable invoicing and transaction posting
  • Processing of cash receipts
  • Processing vendor and rent payments
  • Various account reconciliations, weekly, monthly and quarterly
  • Support various aspects of the accounting department including monthly and year-end operations

Other:

  • Strong Customer Service including vendor communication
  • Filing according to processes and procedure
  • Prioritize time sensitive tasks, including payments to vendors, employees, ect.
  • Maintain documentation of all processes
  • Verifying information and options by developing spreadsheet reports
  • Protects organization’s value by keeping information confidential
  • Follow standard processes and procedures to solve problems
  • Leverage technology to create workflow efficiencies
  • Operate accurately and efficiently in a fast-paced environment
  • Strong workload management while dealing with multiple tasks, and a willingness to accept new challenges
  • Execute special projects related to accounting
  • Complete other duties as assigned
  • Serves as a backup to the front desk as needed

Qualifications

  • Associates’ degree in Accounting or Finance related field
  • 2+ years related work experience in a corporate environment
  • Intermediate experience with MS office suite, in particular Excel
  • Strong analytical and problem solving skills
  • Collaborative working style
  • Outstanding internal customer service
  • High attention to details with good record keeping
  • Ability to juggle multiple tasks and projects
  • Ability to articulate and answer accounting questions for both internal and external audiences
  • Strong work ethic with a focus on ethical conduct

Apply Now

Client Support Advisor- Shakopee, MN

As a Client Support Advisor you will communicate the functional and technical aspects of software applications. The right candidate will become a valuable member of our Support Services Team responsible for resolving functional software issues including research and documentation; training client, partner and internal resources; and providing overall customer service. This position requires a highly motivated candidate with strong communication skills (written and verbal), analytical and technical skills and the ability to present a positive and calm attitude when facing challenging situations and tasks.

Responsibilities

  • Provide friendly, high-quality customer service for our clients
  • Receive client inquiries via phone and email regarding product functionality or problems
  • Assist in researching and troubleshooting efforts, including escalations
  • Develop and communicate solutions back to clients within established timelines
  • Provide application and process training to customers
  • Document detailed problem descriptions and resolutions that are provided to the client

Qualifications

  • Degree or certificate in a business or computer related field and/or accounting, or equivalent experience
  • 2+ years’ experience in customer service
  • Excellent communication and customer focus skills (verbal and written); ability to work with end users and stakeholders on issues and questions
  • Ability to work both independently and in a team environment
  • Must have desire and ability to learn and a high level of motivation and initiative
  • Can work and adapt in a rapid paced environment and an ability to respond to changing priorities
  • Willingness to assume additional responsibility to support team efforts and workload

Preferred Qualifications

  • Experience with accounting software, ERP systems and inventory distribution
  • Experience with SQL Server Tools
  • Experience with software installations
  • Experience with software application support

Apply Now

Developer (C++) - Shakopee, MN

Open Systems is currently seeking a Developer to join our team. The selected candidate will provide business solutions to a vertical market addressing needs for applications, web and data warehousing.

Responsibilities

  • Participates in design and specifications for coding projects
  • Implements features to an existing ERP system
  • Provides internal support for new product features
  • Proactively addresses issues that arise with projects and maintains motivation
  • Synthesizes information from a variety of sources and to translates that data into effective and actionable plans
  • Actively participates in all stages of the Software Development Life Cycle for continued improvement of a quality product

Qualifications

  • Five or more years Windows Application Development with C++
  • Strong knowledge of object-orientated programming with good coding practices, coupled with Structured Software and product development experience
  • Bachelor’s degree in Computer Science or equivalent experience
  • Microsoft SQL Server experience
  • Web Development experience using IIS, ISAPI, XML, Javascript, CGI, HTML, PHP, ASP
  • Understanding of business practices including production planning, accounting and inventory control
  • Demonstrated maturity to act as a strategic partner and key member of the team
  • Analytical and strategic with effective problem-solving skills
  • Detail-oriented individual with strong communication, listening and problem analysis/resolution skills; adept at managing multiple projects and demands simultaneously
  • Ability to anticipate problems – and then solve them with a consistent record of achieving business goals

Preferred Qualifications

  • Experience with C#
  • Knowledge of threaded client/server architectures

Apply Now

Technical Writer - Shakopee, MN

We’re searching for an experienced Technical Writer to join our Development team and help take our customer-focused documentation materials to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or information technology. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand complex procedures and concepts.

Responsibilities

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Write user-friendly content that meets the needs of the target audience, creating meaningful, helpful instructions that enhance our users’ software experience
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, reference materials, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Develop content in alternative media forms for maximum clarity and comprehension, with a consistent and cohesive voice across all documentation

Qualifications

  • Bachelor’s degree in technical communication or a relevant technical field
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for detail
  • Experience working with engineering to improve user experience and design and to help refine content and create visuals and diagrams for technical support content

Preferred Qualifications

  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
  • Firm understanding of the software development life cycle (SDLC)
  • Previous software development experience
  • Experience using XML tools to create documentation

Apply Now