Services Overview

Open Systems support, training and consulting services are a vital part of our total solution. Our services maximize the value of your initial investment and continue to add value as your business grows. Open Systems has partnered with thousands of independent resellers, consultants, and developers to deliver products and services in your local area. To help our partners offer the best services to you, we offer the very best support and training of any vendor in our market. Together, Open Systems and your local partner work to answer all of your service needs.

The Open Systems support staff is available to complement the expert technical support you receive from your authorized Open Systems reseller.

Our staff includes highly skilled client support specialists who are actively involved in training and problem solving. Our advisors offer technical know-how to help you make the most of your software.

You'll receive unlimited support at preferred pricing with the Software Support Subscription, OSI's yearly telephone support subscription program.

Our experienced instructors provide training on a wide variety of software operation and implementation topics. Having a thorough understanding of your system will make you more productive, more efficient and more satisfied with your software investment.

Experience – our instructors have honed their skills through ongoing higher education classes and by working alongside the Open Systems team of software testers, implementers, and programmers.

Flexibility – we’ve created several training options designed to meet your needs, schedule, and budget. We offer training in several formats: hands-on, at our site, or at your site. We also offer interactive Internet-based training. Choose the format that works best for you. We can also develop a custom training program to meet your specific needs.

CPE Credits – Open Systems is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Pre-Sales Support – the consulting team helps resellers answer your questions about product configuration, implementation methods, data conversion, and project management.

We work in partnership with Open Systems authorized resellers to provide a variety of professional services to our clients. These services include programming, implementation, training, project management, data warehousing, and more.

Open Systems can customize your Open Systems software solution to meet your unique business requirements. Because our programmers are close to the development source of our solutions, they have the know-how to customize the applications. Our programmers have a wide range of programming experience and the ability to deliver quality custom solutions. Whether you need many changes or just a few, we can handle the job for you.

Timely Support – because our consulting team works closely with our core development staff, we can provide a rapid and informed response to your needs and concerns.